Job Description – Presales Support Intern

Company: Inventrax (Avya Inventrax Pvt. Ltd.)
Location: Visakhapatnam (Vizag)
Experience: Freshers 
Position: Presales Support Intern
Internship Duration: 3 Months
Internship Stipend: ₹8,000 per month
Post-Internship: Compensation will be revised based on performance and company standards.

About Inventrax

Inventrax (Avya Inventrax Pvt. Ltd.) is a technology-driven organization working on enterprise software solutions, IT services, supply chain and warehouse solutions, cybersecurity, and technology-enabled business solutions.

At Inventrax, we focus on practical learning, innovation, customer-oriented solutions, and developing professionals who can work effectively with both technology and business teams.

About the Role

We are looking for a Presales Support Intern who is confident in communication and interested in developing a career in presales, customer interaction, business support, and technology solutions.

The candidate should be comfortable communicating in both English and Hindi, as the role involves interacting with customers and supporting the presales team.

Key Responsibilities

• Support the presales team in customer communication and coordination.
• Communicate with prospective customers through calls, meetings, emails, and online platforms.
• Understand customer requirements and coordinate with the internal technical/business teams.
• Assist in preparing presentations, product demonstrations, proposals, and other presales documents.
• Support the team in preparing quotations and basic commercial documents.
• Follow up with prospective customers and maintain regular communication.
• Maintain customer and lead information in the required systems.
• Assist in scheduling customer meetings and product demonstrations.
• Coordinate with sales, business, and technical teams to ensure timely responses to customers.
• Develop a basic understanding of Inventrax products and solutions.
• Participate in customer presentations and gradually take responsibility for presenting product information.

Required Skills

• Good communication skills in English and Hindi – mandatory.
• Good verbal and written communication.
• Confident in speaking with customers and internal teams.
• Basic presentation skills or willingness to learn.
• Good listening and interpersonal skills.
• Basic understanding of MS Office / Google Workspace.
• Ability to prepare and maintain documents and presentations.
• Good coordination and follow-up skills.
• Positive attitude and willingness to learn.
• Basic analytical and problem-solving skills.

Educational Qualification

Candidates with a relevant educational background such as:

• B.Tech / B.E.
• BBA / MBA
• B.Com
• B.Sc.
• Any other relevant graduation with an interest in sales, business development, presales, customer support, or technology solutions.

Who Can Apply?

• Freshers and candidates with 0–1 year of experience.
• Candidates who are fluent in English and Hindi.
• Candidates who are interested in customer interaction, presentations, sales, and technology.
• Candidates who are willing to learn and grow in the Presales / Business Support function.